Criminal background checks
24/7 veterinary support
ThePetSitter > Rover
Rover's basic approval process isn't enough. Get pet sitters with actual criminal background checks, comprehensive insurance, and 24/7 vet support - not just customer service.
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Compare platforms
See why pet owners choose ThePetSitter over Rover
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Better rates
Zero commission means quality care for less money
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Switch today
Join thousands making the switch to ThePetSitter
Rover vs ThePetSitter: See the Difference
Compare what you get with each platform
| Feature | Rover | ThePetSitter |
|---|---|---|
| Background Checks | ❌ Basic approval only | ✅ Criminal + references |
| Commission Fees | 20% Increases your costs | 0% Better rates for you |
| Insurance Coverage | ⚠️ Limited exclusions | ✅ Comprehensive |
| Emergency Support | ❌ Basic customer service | ✅ 24/7 veterinary support |
| GPS Walk Tracking | ⚠️ Basic tracking | ✅ Real-time + photos |
| Sitter Availability | ⚠️ Part-time sitters | ✅ Professional network |
Real Pet Owner Experiences: Rover vs ThePetSitter
Common Rover Issues
- 😟"Sitter cancelled last minute with no replacement"
- 😟"Insurance claim denied due to fine print exclusions"
- 😟"No emergency support when my dog got sick"
- 😟"Walk was only 10 minutes but charged for 30"
- 😟"Sitter had no background check - found out later"
ThePetSitter Success Stories
- 😊"Professional backup sitter assigned automatically"
- 😊"Insurance covered everything with no hassle"
- 😊"24/7 vet support saved my dog's life"
- 😊"GPS tracking showed exact 45-minute walk with photos"
- 😊"Background check report gave me complete peace of mind"
Frequently Asked Questions
About Switching from Rover
- ThePetSitter offers superior sitter verification (criminal background checks vs Rover's basic approval), comprehensive insurance with no exclusions, 24/7 veterinary emergency support, and better rates due to our zero-commission model. Rover charges sitters 20%, which increases your costs.
- Yes! Because we don't charge the 20% commission that Rover takes from sitters, our professional pet care providers can offer competitive rates while maintaining higher quality standards. You get better service at better prices.
- Our insurance covers everything - pet injury, property damage, and theft with no exclusions. Rover's Rover Guarantee has significant limitations and exclusions. We provide true peace of mind with complete coverage.
- ThePetSitter provides 24/7 emergency support with direct veterinary partnerships and professional guidance. While Rover offers basic customer service, we ensure your pet gets immediate expert care from qualified veterinary professionals.
- Every ThePetSitter sitter undergoes criminal background checks, reference verification, identity confirmation, and ongoing performance monitoring. Rover's approval process is much more basic, often just requiring a profile and basic ID check.
- Absolutely! Our professional sitter network offers same-day availability in most major cities. Many of our sitters are dedicated professionals, unlike Rover's part-time providers who may have limited availability.